Terms and Conditions

Terms and Conditions

I understand and agree to all of these terms and conditions upon purchasing:

  1. I have read and agree to the return policy.
  2. I have read and agree to the shipping policy.
  3. Orders will be processed within 1-3 days of receipt and will be shipped through USPS postal carrier. 
  4. I understand that Muscle Up Mommy, Inc and it's affiliates are not responsible for any delays that may arise within USPS delivery system and will not result in a refund. Muscle Up Mommy, Inc. customer support team will be given an opportunity to replace any lost, stolen, misplaced or undelivered items with 30 days of receipt at the sole discretion of the company, Muscle Up Mommy, Inc.
  5. I confirm that my email address, shipping address and contact information is correct and Muscle Up Mommy, Inc is not responsible for any misdelivered items based on the information given.
  6. You have up to 14 days from the day of delivery to return item(s) for EXCHANGE or STORE CREDIT only. *Final Sale Items are FINAL and cannot be returned or exchanged.
  7. All orders are NON-REFUNDABLE.
  8. I have read and agree to the terms and conditions.
TERMS OF USE
Effective as of March, 2016 These Terms of Use ("Terms") apply to the website located at muscleupmommy.com, the Muscle Up Mommy mobile applications, and any other websites or applications associated with Muscle Up Mommy brands or products that direct the viewer or user to these Terms (collectively, the "Site"). In these Terms, the terms “Muscle Up Mommy,” “we,” and “us” refers to Muscle Up Mommy, Inc. and its respective subsidiaries and affiliated companies.
Your access to and use of the Sites is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Site. By accessing or using the Site you agree to be bound by these Terms. If you disagree with any part of the Terms then you should discontinue access or use of the Site.
ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND MUSCLE UP MOMMY WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

ABILITY TO USE THE SITE
In order to accept the Terms and to use the Site, you must be at least 18 years of age ("Minimum Age"). The Site not intended for users under the Minimum Age. You hereby affirmatively represent that (a) you are at least the Minimum Age in the applicable country; (b) you have the consent of your parent(s) to use the Site if you are under 18 years of age; (c) you have all the applicable rights and authority to grant MUSCLE UP MOMMY the rights granted in these Terms; and (d) you have read, understood, and agree to be bound by these Terms. If you are not at least the Minimum Age, do not have parental consent, or you do not agree to all the terms and conditions of these Terms, you may not use the Site.

USE RESTRICTIONS
You understand and accept that all information, data, text, software, music, sound, photographs, graphics, audio, video, message or other material appearing on this Site (collectively, “Content”) are owned by MUSCLE UP MOMMY or it’s licensors. You are expressly prohibited from using any Content without the express written consent of MUSCLE UP MOMMY, INC or its licensors. Except as otherwise stated in these Terms, none of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of MUSCLE UP MOMMY, and/or the appropriate licensor. Permission is granted to display, copy, distribute, and download the materials on this Site solely for personal, non-commercial use provided that you make no modifications to the materials and that all copyright and other proprietary notices contained in the materials are retained. You may not, without MUSCLE UP MOMMY's express written permission, 'mirror' any material contained on this Site or any other server. Any permission granted under these Terms terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on this Site may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.
ANY USE OF THE SERVICES NOT SPECIFICALLY PERMITTED UNDER THESE TERMS IS STRICTLY PROHIBITED.

CHANGE IN TERMS
We may from time to time change the terms that govern your use of our Site. We may change, move or delete portions of, or may add to, our Site from time to time, at any time without notice to you, by posting such changes on our web site. Your continued use of our Site following any such change constitutes your agreement and affirmative acceptance to follow and be bound by the modified Terms. If you do not agree to, or cannot comply with, the Terms as modified, you must stop using the Site.

SUBMISSION OF CONTENT; COMMENTS, IMAGES, VIDEOS AND OTHER CONTENT
For any content you provide to MUSCLE UP MOMMY, on or by the Site, or otherwise disclose, submit or offer in connection with your use of this Site or other websites such as Facebook or Instagram that may interact with this Site, including comments, ideas, images, photographs, video clips, audio clips, graphics, tags, data, materials, information, and other submissions, including submissions with any hashtags such as #MuscleUpMommy #MUM #FitFamForever or #MuscleMommy (collectively, 'User Content'), you specifically grant us a non-exclusive, transferable, sub-licensable, royalty-free, fully paid up, worldwide license (but not the obligation) to use any User Content that you post on or in connection with MUSCLE UP MOMMY (“IP License”). The IP License includes, for example and without limitations, the right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, in both digital and physical owned channels, and will not be limited in any way in its use or modifications to the submission, whether for commercial purposes or not, of the User Content. In certain circumstances MUSCLE UP MOMMY may also share your contribution with trusted third parties. You are also granting us a non-exclusive, transferable, sub-licensable, royalty-free, fully paid up, worldwide license (but not the obligation) to use your name, likeness, personality, voice, or any other materials or information you provide to MUSCLE UP MOMMY in connection with your content.

MUSCLE UP MOMMY is not and shall not be under any obligation (1) to maintain any User Content in confidence; (2) to pay you any compensation for any User Content; (3) to credit or acknowledge you for User Content; or (4) to respond to any User Content.
You understand and agree that it is your obligation to make sure the User Content you submit to the Site must not violate the rights of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You also understand and agree that User Content you submit to the Site must not be and will not contain libelous or otherwise unlawful, abusive, obscene, or otherwise objectionable material in MUSCLE UP MOMMY’s sole discretion. For example, and without limitation, you may not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other content via the Site or other websites such as Facebook or Instagram that may interact with this Site.
You are and shall remain solely responsible for any User Content you submit on the Site. You agree that MUSCLE UP MOMMY may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity.
By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that MUSCLE UP MOMMY may use your information for marketing and promotional purposes.
When you publish content or information using the “Public” setting, it means that you are allowing everyone, including other Website users, to access and use that information, and to associate it with you (i.e. your name and profile picture). We advise that you never reveal any personal information about yourself or anyone else (telephone number, home address, business address, delivery address or email address or any other details that would allow you to be personally identified).
If you do not want to grant MUSCLE UP MOMMY the permission set out above on these terms, please do not submit User Content.

U.S. TELEPHONE COMMUNICATIONS AND AGREEMENT TO BE CONTACTED
Call Recording and Monitoring. You acknowledge that telephone calls to or from MUSCLE UP MOMMY, together with its agents, and independent contractors, and, may be monitored and recorded and you agree to such monitoring and recording.
Providing Telephone Numbers and Other Contact Information. You verify that any contact information provided to Muscle Up Mommy, our agents, affiliates, and independent contractors, including, but not limited to, your name, mailing address, email address, your residential or business telephone number, and/or your mobile telephone number, is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide. You are strictly prohibited from providing a phone number that is not your own. If we discover that any information provided is false or inaccurate, we may suspend or terminate your account at any time. Should any of your contact information change, including ownership of your telephone numbers, you agree to immediately notify us before the change goes into effect by replying STOP to any text message you receive from us or by texting STOP to the number associated with communications with you.

Your Consent to Receive Automated Calls/Texts. You acknowledge that by voluntarily providing your telephone number(s), you expressly agree to receive text messages from us, our agents, affiliates, and independent contractors related to promotions, your account, registration, product alterations, changes and updates, service outages, reminders, follow ups to any push notifications delivered through our mobile application, any transaction with Muscle Up Mommy, and/or your relationship with Muscle Up Mommy. You acknowledge that automated calls or text messages may be made to your telephone number(s) even if your telephone number(s) is registered on any state or federal Do Not Call list. You agree that Muscle Up Mommy may obtain, and you expressly agree to be contacted at, any email addresses, mailing addresses, or phone numbers provided by you at any time or obtained through other lawful means, such as skip tracing, caller ID capture, or other means. You agree to receive automated calls and text messages from Muscle Up Mommy, our agents, affiliates, and independent contractors even if you cancel your account or terminate your relationship with us, except if you opt-out (see below). You understand that you do not have to agree to receive automated promotional calls/texts as a condition of purchasing any goods or services. To opt-out, please see the Opt-Out Instructions below.
Opt-Out Instructions. Your consent to receive automated calls and texts is completely voluntary. You may opt-out at any time. To opt-out of text messages, text STOP to any text message you receive or text STOP to the number in communications with your personal number and specify that you want to opt out of text messages. You may also text HELP for help. You acknowledge and agree to accept a final text message confirming your opt-out. It is your sole responsibility to notify us if you no longer want to receive automated calls or text messages. You waive any rights to bring claims for unauthorized or undesired calls or text messages by failing to opt-out immediately or by failing to follow these instructions. Please allow up to thirty (30) days to process any opt-out request. Please note that if you opt out of automated calls or text messages, we reserve the right to make non-automated calls to you.
Fees and Charges. There is no fee to receive automated telephone calls or text messages from Muscle Up Mommy, our agents, and independent contractors. However, you may incur a charge for these calls or text messages from your telephone carrier, which is your sole responsibility. Check your telephone plan and contact your carrier for details. You represent and warrant that you are authorized to incur such charges and acknowledge that Muscle Up Mommy, our agents, affiliates, and independent contractors are not responsible for such charges.
Unauthorized Use of Your Telephone Device. You must notify Muscle Up Mommy immediately of any breach of security or unauthorized use of your telephone device. Although Muscle Up Mommy, our agents, affiliates, and independent contractors will not be liable for losses caused by any unauthorized use of your telephone device, you may be liable for our losses due to such unauthorized use.
Your Indemnification to Us. You agree to indemnify Muscle Up Mommy, our agents, affiliates, and independent contractors for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or its state law equivalent, relating to your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes in your contact information, including telephone number. You agree to indemnify, defend and hold us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys’ fees). We shall have the exclusive right to choose counsel, at your expense, to defend any such claims.
General. You are responsible for obtaining and maintaining all telephone devices and other equipment and software, and all internet service provider, mobile service, and other services needed to receive calls and text messages. Text messaging may only be available with select carriers with compatible handsets. Your obligations under this Section will survive termination of these Terms of Use.
Muscle Up Mommy, Inc respects your right to privacy. No personal information collected will be sold or rented for any reason.

MUSCLE UP MOMMY'S COMMUNICATIONS TO YOU
You agree that MUSCLE UP MOMMY may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of MUSCLE UP MOMMY's products or services, or for such other purpose(s) as MUSCLE UP MOMMY deems appropriate.

CONTESTS/PROMOTIONS
Any contests or promotions described or posted on this Site shall be governed by the rules regulating such event.

PRODUCT INFORMATION
Most Muscle Up Mommy products displayed at the Site are available in select Muscle Up Mommy or third-party stores while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in Muscle Up Mommy stores. The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.

COLORS
We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

LINKS TO OTHER WEB SITES AND SERVICES
To the extent that this Site contains links to outside services and resources, the availability and content of which Muscle Up Mommy does not control, any concerns regarding any such service or resource, or any link included on the Site, should be directed to the particular outside service or resource. Muscle Up Mommy has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

WARRANTIES; DISCLAIMER
SOME JURISDICTIONS MAY NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES. TO THE EXTENT APPLICABLE LOCAL LAW SPECIFICALLY AND EXPRESSLY PROHIBITS SUCH EXCLUSIONS, THOSE SUCH EXCLUSIONS SET FORTH BELOW MAY NOT APPLY TO YOU.
This site and all contents of the site are provided on an 'as is' basis without warranties of any kind, either express or implied, including, without limitation, warranties of title, noninfringement, implied warranties of merchantability, or fitness for a particular purpose. you acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Muscle Up Mommy, Inc shall not be liable for any damages of any kind related to your use of this site.

INACCURACY DISCLAIMER
From time to time there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions or availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Price and availability information contained on this site is subject to change without notice. Muscle Up Mommy shall not be bound by any errors or omissions in posting product information or prices with respect to any products or services offered on the Site. All materials and information presented by Muscle Up Mommy on the Site are intended to be used for informational purposes only.
If you are not completely satisfied with your MuscleUpMommy.com purchase, you may return it with your invoice to any Muscle Up Mommy store or by mail. Please see our Return & Exchanges Policy for details.

NO LIABILITY
SUBJECT TO APPLICABLE LAW, INCLUDING WITH RESPECT TO LIABILITY FOR PERSONAL INJURY OR NON-WAIVABLE STATUTORY RIGHTS UNDER NEW JERSEY LAW, IN NO EVENT SHALL MUSCLE UP MOMMY OR ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS OR AGENTS (A) BE LIABLE TO THE USER WITH RESPECT TO USE OF THE SITES, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITES (INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY A USER ON ANY INFORMATION OBTAINED FROM MUSCLE UP MOMMY), OR ANY DAMAGES THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURES, THEFT, DESTRUCTION, FRAUD, OR UNAUTHORIZED ACCESS TO MUSCLE UP MOMMY'S RECORDS, PROGRAMS OR SERVICES; AND (B) BE LIABLE TO THE USER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, LOST PROFITS, LOSS, THEFT OR CORRUPTION OF USER INFORMATION, OR THE INABILITY TO USE THE SITES OR ANY OF THEIR FEATURES. THE USER’S SOLE REMEDY IS TO CEASE USE OF THE SITES.

INDEMNIFICATION
You (and also any third party for whom you operate an account or activity on the Site or any other third party platform such as social media that may interact with the Site) agree to defend (at Muscle Up Mommy’s request), indemnify and hold Muscle Up Mommy harmless from and against any and all claims, damages, costs and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with any of the following (including as a result of your direct activities on the Site or those conducted on your behalf): (i) your Content or your access to or use of the Site; (ii) your breach or alleged breach of these Terms of Use; (iii) your violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right; (iv) your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or (v) any misrepresentation made by you. You will cooperate as fully required by Muscle Up Mommy in the defense of any claim. Muscle Up Mommy reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you will not in any event settle any claim without the prior written consent of Muscle Up Mommy.

ARBITRATION
Except if you opt-out or for disputes relating to: (1) your or Muscle Up Mommy's intellectual property (such as trademarks, trade dress, domain names, trade secrets, copyrights and patents); or (2) violations of the “Content Submission” provision above, ("Excluded Disputes"), you agree that all disputes between you and Muscle Up Mommy (whether or not such dispute involves a third party) with regard to your relationship with Muscle Up Mommy, including without limitation disputes related to these Terms of Use, your use of the Site, and/or rights of privacy and/or publicity, will be resolved by binding, individual arbitration under the American Arbitration Association's rules for arbitration of consumer-related disputes and you and Muscle Up Mommy hereby expressly waive trial by jury. As an alternative, you may bring your claim in your local "small claims" court, if permitted by that small claims court's rules, and as long as such matter is only pending in that court. You may bring claims only on your own behalf. Neither you nor Muscle Up Mommy will participate in a class action or class-wide arbitration for any claims covered by this agreement. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person's account, if Muscle Up Mommy is a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act. In the event the American Arbitration Association is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either Muscle Up Mommy or you can elect to have the arbitration administered instead by the Judicial Arbitration and Mediation Services. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Use.
YOU MAY OPT OUT OF THIS AGREEMENT TO ARBITRATE. If you do so, neither you nor Muscle Up Mommy can require the other to participate in an arbitration proceeding. To opt out, you must notify Muscle Up Mommy in writing within 30 days of the date that you first became subject to this arbitration provision. You must use this address to opt out: You must include your name and residence address, the email address you use for your Muscle Up Mommy account (if any), and a clear statement that you want to opt out of this arbitration agreement.
If the prohibition against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Arbitration section will be null and void. This arbitration agreement will survive the termination of your relationship with Muscle Up Mommy.

Time limitation on claims
You agree that any claim you may have arising out of or related to your relationship with Muscle Up Mommy must be filed within one year after such claim arose; otherwise, your claim is permanently barred.

Governing law & venue
These Terms of Use are governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law AND WILL SPECIFICALLY NOT BE GOVERNED BY THE UNITED NATIONS CONVENTIONS ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS, IF OTHERWISE APPLICABLE. For any action at law or in equity relating to the arbitration provision of these Terms of Use, the Excluded Disputes or if you opt out of the agreement to arbitrate, you agree to resolve any dispute you have with Muscle Up Mommy exclusively in a state or federal court located in Los Angeles, California, and to submit to the personal jurisdiction of the courts located in Los Angeles County for the purpose of litigating all such disputes.
If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable during arbitration or by a court of competent jurisdiction, then that provision will be deemed severable from these Terms of Use and will not affect the validity and enforceability of any remaining provisions. Muscle Up Mommy's failure to insist upon or enforce strict performance of any provision of these Terms will not be construed as a waiver of any provision or right. No waiver of any of these Terms will be deemed a further or continuing waiver of such term or condition or any other term or condition. Muscle Up Mommy reserves the right to change this dispute resolution provision, but any such changes will not apply to disputes arising before the effective date of the amendment. This dispute resolution provision will survive the termination of any or all of your transactions with Muscle Up Mommy.

TERMINATION
The Terms are effective unless and until terminated by either you or Muscle Up Mommy. You may terminate the Terms at any time. Muscle up Mommy also may terminate or suspend access to this Site at any time and may do so immediately without notice, if in Muscle Up Mommy’s sole discretion you fail to comply with any term or provision of these Terms. Upon any termination of the Terms by either you or Muscle Up Mommy, you must promptly destroy all materials, downloaded or otherwise, obtained from this Site, as well as all copies of such materials, whether made under the terms of this these Terms or otherwise.

TRADEMARKS
Muscle Up Mommy is a registered trademark, service mark, and/or trade name of Muscle Up Mommy, Inc.. All other trademarks, service marks, and trade names contained in the Site are the properties of the respective owners. MUSCLE UP MOMMY disclaims any proprietary interest in trademarks, service marks and trade names other than its own. No use of these marks may be made without the prior written authorization of MUSCLE UP MOMMY, except as necessary to accurately identify the products or services of MUSCLE UP MOMMY.

CONTACT US
You may reach us at: Mykel@MuscleUpmommy.com
Muscle Up Mommy, Inc.
12620 FM 1960 Rd W, A-4, PMB 189
Houston, TX, 77065

FAQ
  • Muscle Up Mommy, Inc
    ATTN: Arbitration Opt-out (Legal Department)
    12620 FM 1960 Rd W, A-4, PMB 189, Houston, TX 77065

 

Shipping Policy


This Shipping Policy applies to all purchases made through the website Muscleupmommy.com, Muscle Up Mommy, Inc mobile applications, and any other website or application that directs you to this Returns and Exchanges Policy (collectively, the "Site").

  • Shipping speed is selected at checkout by customer. Please note, processing times are not included in shipping speed and is subject to change via postal carrier.
  • Processing window for in-stock items is currently 1-3 business days and could be subject to change without notice, at any time, due to increased volumes.
  • Shipping and handling fees are NON-REFUNDABLE, including undeliverable, refused and unaccepted packages.
  • Should your order include a "delivered by" date for any pre-ordered items, please note in-stock items will be shipped ahead and pre-ordered items will be shipped separately once in-stock, unless otherwise notated.
  • Please note that "delivered by" dates are estimated delivery dates and cannot be guaranteed, as there may be uncontrollable and/or unforeseeable shipping delays caused within our third party carrier system.  Though extremely uncommon, shipping and handling fees for any delayed orders are NON-REFUNDABLE.
  • Any unauthorized returns/exchanges will be refused and returned to you. We do not offer any warranties or repairs.
  • For any misplaced, lost or damaged (or otherwise "un-delivered") packages by way of mail, air or land, items in your order may be replaced at the sole-discretion of Muscle Up Mommy, Inc, it's owner, affiliates, representatives, or other trained/licensed agents employed with our business after investigation is conducted. No credits or exchanges of any kind will be given for packages considered "un-delivered."

    Return & Exchange Policy 

    This Returns and Exchange Policy applies to all purchases made through the website Muscleupmommy.com, Muscle Up Mommy, Inc mobile applications, and any other website or application that directs you to this Returns and Exchanges Policy (collectively, the "Site").
    • I confirm that I have ordered the correct color and quantity.
    • I confirm that my shipping information and contact information is correct.
    • If you are not 100% satisfied with your order, you have 14-days from the date of delivery to return your item(s) for EXCHANGE or STORE CREDIT ONLY. *Final Sale Items are FINAL and cannot be returned for exchange or store credit.
    • All orders are NON-REFUNDABLE.
    • Your packing slip provides a postmark date that specifies the last day you have to exchange your merchandise by mail.
    • All eligible returns/exchange items must be in it's original condition i.e. unwashed, unworn, and undamaged, including but not limited to, absolutely NO signs of sweat, dampness, oils, odor, glitter, stains, or other indicators that would suggest your item has been worn.
    • All eligible returns/exchanges must also be in it's original packaging , with tags attached (if applicable) and accompanied by your original receipt.
    • All returns/exchanges will be fully inspected to ensure they have been unwashed, unworn, and undamaged. Should item(s) not pass inspection, said item(s) will be refused for return/exchange and will be shipped back to the customer at buyer's expense. Should item(s) pass inspection, you will receive requested exchange item(s) by mail within 14 days of receipt.
    • Please note that we cannot guarantee in-stock availability of the exact same item in different size or color, and because of this, If we are out of stock of your original purchased item(s), buyer will be issued STORE CREDIT that can be used on any items in the store of equal or lesser value.
    • It is the customer's full responsibility to return any and all merchandise to our business for exchange or store credit.
    • It is the customer's full responsibility to cover associated shipping cost that is required to complete transaction, including round-trip postage from customer to Muscle Up Mommy, Inc and back to customer.
    • Customer agrees to assume all responsibility (including financial) to complete authorized only exchange transaction with Muscle Up Mommy, Inc; www.muscleupmommy.com or any mobile applications pointing you to the "site."
    • Shipping and handling fees are NON-REFUNDABLE, including undeliverable, refused and unaccepted packages.
    • Should your order include a "delivered by" or "shipped by" date for any pre-ordered items, please note in-stock items will be shipped ahead and pre-ordered items will be shipped separately once in-stock, unless otherwise notated.
    • Please note that "delivered by" dates are estimated delivery dates and cannot be guaranteed, as there may be uncontrollable and/or unforeseeable shipping delays caused within our third party mailing system. *Though extremely uncommon, shipping and handling fees for any delayed orders are NON-REFUNDABLE.
    • Any unauthorized returns/exchanges will be refused and returned to you. We do not offer any warranties or repairs.
    • For any misplaced, lost or damaged (or otherwise "un-delivered") packages by way of mail, air or land, items in your order may be replaced at the sole-discretion of Muscle Up Mommy, Inc, it's owner, affiliates, representatives, or other trained/licensed agents employed with our business after investigation is conducted. No credits or exchanges of any kind will be given for packages considered "un-delivered."
    • Promotional codes, sales or discounts that are/become available during or after the time of your purchase will not be valid and your order cannot otherwise be modified once your order has been placed. No refunds, exchanges, store-credit or merchandise credit will be allowed. *NO EXCEPTIONS
    • Exchanges for eligible international orders are allowed within 30 days from the date of delivery and must present the original receipt/invoice for all exchanges. All eligible exchanges will be fully inspected and approved at our discretion. All purchases are NON-REFUNDABLE. Customer is responsible for any and all additional shipping fees to and from Muscle Up Mommy, Inc to complete transaction and must be processed before exchange process is initiated.
    *By completing a purchase, you agree the above terms.


    How to Return or Exchange
    1. Submit your return request here
      2. Once we receive your request. We will issue an invoice, via email that will include round-trip shipping costs. 
      3. After invoice is paid, you will receive an email containing your return label. You will then have 14 days to return your items to us. 

      3. Upon receiving your item(s) for exchange, after thorough inspection is complete, you will receive confirmation of replacement (exchange) items tracking information OR store credit information by way of e-gift card.​

      For Pick-Up Orders

      To improve your customer experience, please note the following instructions:
      • All Pick-up order times will be confirmed prior to arrival, by email or phone.
      • Failure to do so may result in extended waiting times or pick-up reschedule.
      • Government issued I.D is required for pick-up and must match the name on the order form.
      • Signature on order pick-up is required to confirm completed transaction and satisfactory inspection of items upon departure.
      • All items signed out is considered "delivered" and no further action is needed.

      To reschedule a pick-up, please contact us by email customersupport@muscleupmommy.com.

      *By departing the pick-up premises, you certify that all item(s) in your order have been inspected and certified correct, matching your order form/receipt.
      Fitness/Nutrition Programs: 
      Should our program or services not meet your expectations for any reason, NO refund or credit will be applied for already completed services. For fully paid or partially paid services that have not yet been fulfilled for any reason, payment will be forfeited by the end date of your billing cycle notated on your invoice unless otherwise notated in writing by owner. In the event that discontinuation of any services occur for any reason, all paid fees and any remaining sessions will be forfeited. Should client need to reschedule a session for any reason, please allow a minimum of 6 hour notice otherwise that session will be cancelled and cannot otherwise be rescheduled. Should trainer need to reschedule for any reason, your scheduled session will be adjusted to an agreed upon date and time by you and trainer. Sessions DO NOT roll over and any unused sessions will expire every 28 days or 4 week billing cycle, whichever applicable to your billing arrangement. Please note that participation of services are considered at-will, and participating parties agree to not hold Muscle Up Mommy, Inc. and associated persons including but not limited to their affiliates, managers, members, agents, staff, volunteers, heirs, representatives, predecessors, successors and assigns from holding any liability for physical or physiological injuries, including but not limited to illness, paralysis, death damages, economical or emotional loss or loss of property that you may suffer as a direct result of your participation in the aforementioned programs. A release of liability will be sent, dated and signed by both parties to hold validity.

      i. Media, Advertisement, Promotion

      By enrolling in Muscle Up Mommy Inc.'s program, you understand that your before and after progress photos, photos displaying use of our facilities, programs or products can be used at any time, without consent, to promote our brand, services and products. You understand that there WILL NOT be any compensation given to you for any photos, videos, statements, or other marketing content used with your image, name or other information provided at the start of your services. Should media outlets or other forums contact us for future involvement in opportunities after using your image, name or other information provided at the start of services or sighting wearing our branded products/merchandise, you understand that there will NOT be any compensation provided. All information obtained and used for the sole purpose of marketing and promoting our brand will be posted to the following mediums but not limited to: any posting sites such as facebook, instagram, snap chat, twitter, and other, radio, television, billboard and paper ads. You understand that you reserve the right to revoke membership at any time and can sign a written removal of consent form and submit to customersupport@MuscleUpMommy.com to remove permissions from our company and it's affiliates and prohibit us from using photographs, videos, personal statements or other with your image, name or personal information when soliciting our products and services to the community at large.

      *By completing a purchase, you verify that you understand and agree to the above terms and conditions. 

      Press & Advertising Policy

      This Press & Advertising Policy applies to all purchases made through the website Muscleupmommy.com, Muscle Up Mommy, Inc mobile applications, and any other website or application that directs you to this Press & Advertising Policy (collectively, the "Site").

      • By completing a purchase, I understand that Muscle Up Mommy, Inc. and any of its subsidiaries and/or affiliates reserve the right to refund and refuse service at any time, for any reason and does not promise any sales to be generated from press and/or advertising services provided by our media company.
      • I understand that Muscle Up Mommy and its staff can and will investigate new clients for any possible conflicts of interest before continuation of services.
      • Upon completing a purchase, I understand that feature articles and press materials are completed by following the intake process and may result in unforeseeable delays. 
      • Should a refund be requested for any press and/or advertising services, up to 75% of funds can be refunded at our discretion. Once service has begun 25% of service fee is used for research purposes for a successful completion of service and cannot be refunded.
      • Once services are completed or published for any amount of time on any platform, NO refunds will be available. No exceptions.